|
Computer Help
|
Live chat solution for any size business. Since
then, we've earned a strong reputation with online businesses who loved the
customizable, easy-to-use solution and industry-leading customer service.
Automatically invite visitors to chat based on customizable rules
• Optional 128-bit, SSL encrypted secure chats
• GeoLocation lets you see the geographic location (country, state, city) of
your website visitors instantly
• Generate reports within the client for print or email distribution, or archive
them for future reference
• Advanced search capabilities: understand chat trends, track customer
lifecycles, and locate previous chat sessions instantly
More users trust Boldchat than any other live chat software...
• Universities
• Retailers
• Call Centers
• Automobile Dealerships
• Real Estate Agents and Agencies
• Insurance Agents and Agencies
• Hospitality (Hotels, Online Reservations, Travel Sites)
• Online Poker, Sports Books and Entertainment
• Professional Sports
• Ticket Sales
• eBay Power Sellers
• Search Engine Marketing
• Web Designers and Consultants
Boldchat is the only live chat service provider with integrated
eCRM functionality. With integrated Contact Management, Email Management, and
Ticket Management, Boldchat can help your company collect and track more
information than just chats and visits. Consolidate your technology into one
interface for better workflow. Provide your support and sales teams access to
group email for improved information sharing and faster customer response. Use
contacts to capture and track sales leads and use tickets to improve response
time on support issues - all from Boldchat eCRM!
Increase sales...
• Reduce shopping cart abandonment by answering sales questions instantly
• Increase customer confidence by engaging them in live chat
• Learn more
Improve support...
• Enable operators to handle multiple customers at the same time
• Eliminate repetitive and inconsistent answers by sending canned answers to
questions
• Eliminate typing URL's by pushing web pages with no visitor action required.
|
|
Computer Help
|
